Our bags are sent to you via Royal Mail 48hr tracked service
We use stitched brown paper sacks, gummed Kraft tape and recycled tissue paper- PLASTIC FREE packaging, plus, your stitched sack is tough enough to be used again and completely recyclable.
please note: suppliers are going through a few difficulties at the moment, so ONLY if our usual supplier cannot provide, will we use a less sustainable (but recyclable) alternative
We kindly ask that all returns/ repairs are sent back to us, in their original packaging
Teeny tiny orders [small pouches etc] are also sent via Royal Mail 2nd Class as a large letter, these items are not tracked
UK Shipping is FREE on orders over £99
Customs charges are. a. NIGHTMARE
We are continually researching and adjusting to ensure we’re charging the correct postage (since Brexit) so no extra charges are incurred, because of this, any extra customs charges are the responsibility of the customer.
Please feel free to contact us on email@example.com if you have any queries or questions- thanks!