please add this label to your basket as you would with any other product and we will send you through a postage label within 24hours
please note: these labels are for tracked REPAIRS only and will not work when sending in Inflatable Amnesty items or for returned items
Please click THIS link to RETURN an item
Our bags are sent to you via Royal Mail 48hr tracked service, once your order has been completed / made by us
UK shipping is FREE
We use stitched brown paper sacks, gummed Kraft tape and recycled tissue paper- PLASTIC FREE packaging, plus, your stitched sack is tough enough to be used again and completely recyclable.
We kindly ask that all returns/ repairs are sent back to us, in their original packaging
Teeny tiny orders [small pouches etc] are also sent via Royal Mail 2nd Class as a large letter, these items are not tracked
Can I have an item made in specific materials / colours?
If it is an existing product on our website that you would like in different colours or materials then yep, its possible!
Please email firstname.lastname@example.org for more info
How can I remove crinkles from my bag?
Please do remember- our fabrics are ALL salvaged- the odd mark and crinkle adds to the character and should be expected. If you would like to flatten the fabric of your bag, we recommend placing it face down, underneath some books/magazines on a flat surface, overnight. The remaining creases will drop out gradually during daily use